Find below a recap of all functionalities and updates we have released in October 🎃 Enjoy!
Service Enhancements
We have now released our completely refreshed Services feature in RICOH Spaces making it easier for Admins to review, approve, and manage requests for catering and equipment.
This includes:
New 'Services' area replacing the 'item catalogue', allowing admins to separate and configure equipment and catering menus
New roles enabling internal and external users to securely access and view requests
New dual approval process capability ensuring requests are aligned with budget and deliverables
New look and feel for service requests, pulling all the information in one place
Updated request and jobs board adding search bars and filters to easily organise tickets
Waitlist
The waitlist provides users with a way of signing up to a waitlist for desks, lockers or parking when they wish to book a space on fully occupied days. Users will be able to join the waitlist (if enabled) for any space they have permission to book but cannot book due to availability.
There will be two options on how users are assigned any spaces that become available:
On a first-come, first-serve basis, the first person on the waitlist gets the space.
Lottery selection where anyone on the list can get chosen at random.
If a space gets free, the user will be notified and have the space assigned to them automatically.
Issue Management - View Issues on Feed
We have added a section to the Feed on web and mobile enabling users to keep track of their submitted issues. From their Feed, users can see the latest updates on the issues they raised and easily communicate with their Issues admin.
Learn more here.
Issue Management Report
As part of our new module Issue Management, we are now releasing a brand new report: Issue Management Overview Report! This report compiles all the data gathered from your Issue Management Module to provide you with insights into issues reported by users.
Get started here.
Time-Based Availability Filter - Update
We’ve made enhancements to the Time-Based Availability Filter. By default, your filter will now be set to "Live." Additionally, we’ve updated the available hours: you can now select a time within your office hours, with an extra hour available on either side.
Learn more here.
New Mobile App Version
We’re excited to announce the release of our latest mobile app version: V2.5.6!
Make sure to upgrade your app to enjoy a smoother experience and take advantage of our newest features.
Find out more here.
Default Mobile Floorplan Feature
One of the key highlights of this update is the ability to set a default floorplan in the mobile app. This is especially useful if your location has multiple floors. Simply select your preferred floor in your profile and the next time you open the app your default floor will show.
Filters on mobile Floorplan
The time-based availability and date filters are now available on the mobile Floorplan. You can easily visualise the occupancy for a determined date and time.
Find out more about the time-based availability filter here.
