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Web: Booking on Behalf of Someone

K
Written by Kiren Dosanjh-Dixon
Updated over a month ago

If someone has set you up with delegating booking access, then you will have the ability to book resources on their behalf.

Note: To set someone up with delegated booking access, please, see our article Setting up a delegate booker.

How to book on behalf of someone

Once you have been set up with Delegated Access by a user, you can book resources on behalf of that person. There are a number of areas in RICOH Spaces that you can book on behalf of someone:

  • Desks

  • Parking Spaces

  • Rooms

  • Zones

Desk/Room/Parking Booking from the Map

1. Head to your Map.

2. Click on the On Behalf Booking button in the right-hand side menu. [Coming Soon]

3. Search for the user you would like to book on behalf of.

Under their name, you will see what type of spaces you can book on their behalf.

4. Once you have selected who you are booking on behalf of, continue with the usual booking process.

💡 Tip: You will know you are working on behalf of someone as the banner on the top right of your screen will indicate it. Once you are done booking on their behalf, simply click the X.

Room Booking from the Schedule

  1. Head to the Schedule

  2. Click on the Book on behalf icon in the bottom menu

3. Search for the user and select them.

4. Proceed with the booking as normal.

5. Once done, simply use the exit button at the top right of your screen.

FAQ

  • I am booking on behalf of someone but it doesn't seem to be working. I am still booking as myself.

In order for it to work, ensure that you are selecting the right user from the available drop-down list. If they are not available or selected, you won't be able to book on their behalf.

  • I am booking a room on behalf of my colleague, the event has external attendees. Will I be able to create visits for them?

If you are booking on behalf of a colleague but do not have the Visitor Admin role, you won't be able to create visits for the external attendees.

  • Who can book on my behalf?

Users you have set as delegate bookers in your profile settings, Delegate booker admins, Location admins, Schedule Admins and Global Admins. The type of spaces they can book on your behalf will depends on their permissions.

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