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Organisation Settings - Visitor Management - Visitor Details
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Written by Kiren Dosanjh-Dixon
Updated over 5 months ago

Within a location, you can configure your Visitor Management module. Find below an overview and explanation of its first section: Visitor Details.

Visitor Details Overview

In this section, you have the option to enable and designate fields as mandatory for completion. Although these fields are preconfigured and can be easily toggled on or off, you also have the flexibility to include these details in your visitor questionnaire if you prefer.

These will be displayed when you create a visit and on the visitor panels when visitors are registering.

The information collected will be stored in the visitor profile and saved in the address book if you have opted for that option.

Note: If you capture those fields in the questionnaire, the visitor's answers, if different, will override the information you have filled.

Who will complete the fields?

When admins/users create visits they will be presented with the fields you have enabled the toggle of. Similarly, visitors registering their visit will see them when signing in via panel or touchless sign-in.

What are the fields?

The fields are:

  • Email: Make the email field mandatory for visitor identification and communication.

  • Mobile Number: Ensure prompt contact by providing the visitor's mobile phone number.

  • Vehicle Registration: Collect the visitor's vehicle registration number for efficient visitor management and security.

  • Company: Specify the visitor's company affiliation for enhanced visitor management.

  • Job Title: Include the visitor's job title for a better understanding of their visit purpose.

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