Organisation Settings - Visitor Management - Visitor Screen

Configure your visitor panel with your branding, preferred sign in methods and more

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Written by Kiren Dosanjh-Dixon
Updated over a week ago

Within a location, you can configure your Visitor Management module. Find below an overview and explanation of its third section: Visitor Screen.

What is a visitor screen?

Allows admins to configure how the visitor panel operates.

Configuration Page

Prerequisite: You first need to create one or multiple visitor screens within the Screens area of your location.

Once that is done, all the configuration you will do on this page will affect all your visitor panels for that location.

Holding page:

Upload a video or image to play on the holding screen.

Sign-In Page:

This is the homepage of your digital screen. Select:

  • The Sign in Title and Subtitle

  • Background Image: This is the image that will be in the background of your panel. You can upload a JPEG, JPG or PNG file. Alternatively, select a background colour by typing the HEX Code or using the colour wheel.

  • Logo: The logo displayed by default is your company logo. You can also upload an alternative logo.

  • Theme Colour: The selected colour will be highlighted throughout the visitor screen.

Sign-In Methods:

  • PIN: Pre-booked visitors will receive a unique PIN in their email invitation

  • Touchless Sign-In: Visitors can use their mobile phone to scan a QR Code and complete the visitor sign-in on their device.

  • Pre-booked Visitors Only: Screen sign-in is restricted to pre-booked visitors. Non-pre-booked visitors will have to sign in with the receptionist.

Visitor Details:

This is the information you have made required in the Visitor Details tab.

Visitor Questionnaire & Documents:

This is all the documents & questionnaire you have configured in the Visitor Questionnaire tab.

If a visitor couldn't complete the questionnaire ahead of time, they will be able to complete it on the panel.

Visitor Entry:

  • Visitor Photo: When enabled, the visitor will have their photo taken.

  • Label Printing Message: Help the visitors to understand where they can collect their visitor labels.

  • Greeting Message: This is the message displayed once the visitor has come to the end of the visitor sign-in process.

Note: Click on preview to have the screen preview on the right display the section selected. Use the arrow at the bottom of the preview screen to navigate through the sign-in process.

Confirming Your Changes

Once you have finished customising your panel, press Save.

On the panel, use the Settings gear icon at the bottom left and press 'Refresh configuration'.

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Note: Admins using Logitech Tap Scheduler panels will be prompted for a PIN. This is set in the Integrations area, see this article.

Note: Via the Settings you can also change the Theme to Light/Dark.

Your screen should update and display the latest changes.

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