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Visitor Panel Configuration

Configure your visitor panel with your branding, preferred sign-in methods and more

Within a location, you can configure your Visitor Management module's flow. In this article, we will focus on the visitor panel configuration.

You can set the default screen configuration within the Visitor Screen section of your location and the custom screen messaging per visitor type within the Screens section.

Visitor Screen Section

Prerequisite: You first need to create one or multiple visitor screens within the Screens area of your location.

Note: All your visitor panels for the location will follow this configuration.

Holding Page

  • Holding Video/Image: Enable and upload a video or image that will play as the holding page of your visitor panels.

Sign-in Page

  • The Sign in Title and Subtitle

  • Background Image: This is the image that will be in the background of your panel. You can upload a JPEG, JPG or PNG file. Alternatively, select a background colour by typing the HEX Code or using the colour wheel.

  • Logo: The logo displayed by default is your company logo. You can also upload an alternative logo.

  • Theme Colour: The selected colour will be highlighted throughout the visitor screen.

Sign-In Methods

  • PIN: Pre-booked visitors will receive a unique PIN in their email invitation.

  • Touchless Sign-In: Visitors can use their mobile phone to scan a QR Code and complete the visitor sign-in on their device.

  • Ad-hoc Visitor Sign-in: Ad-hoc visitors will be able to register through the visitor panel.
    💡 Ad-Hoc visitors are required to select a host when signing in. This will mean the employee's name and email will be viewable if searched. They will also be notified of the visitor's arrival.

Visitor Management - Screens Section

This section can be found within a visitor type configuration area and can be configured for each visitor type enabled at the location.

Visitor Entry

  • Visitor Photo: When enabled, the visitor will have their photo taken.

  • Label Printing Message: Help the visitors to understand where they can collect their visitor labels.

  • Greeting Message: This is the message displayed once the visitor has come to the end of the visitor sign-in process.

Note: Click on preview to have the screen preview on the right display the selected section. Use the arrow at the bottom of the preview screen to navigate through the sign-in process

Confirming Your Changes

Once you have finished customising your panel, press Save.

On the panel, use the Settings gear icon at the bottom left and press 'Refresh configuration'.

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Note: Admins using Logitech Tap Scheduler panels will be prompted for a PIN. This is set in the Integrations area, see this article.

Note: Via the Settings, you can also change the Theme to Light/Dark.

Your screen should update and display the latest changes.

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