Introduction
This page provides a guide to Engineers (provided by Ricoh) to install customers' Smart Displays for use with RICOH Spaces.
Pre-Requisites
Network & Power
The customer needs to provide Power over Ethernet (PoE) connections to each of the locations where the Smart Displays are to be installed (for example, next to the door of any meeting rooms that require a display).
The customer also needs to have made some network configuration changes to allow the Smart Displays to communicate properly.
Hardware (Smart Displays panels)
The customer will have been sent Smart Displays panels that can be used as either room panels (outside meeting rooms) or visitor management panels (in reception areas to allow visitors to sign in/out).
Software
ProDVX or Qbic Devices
If the panels were provided by Ricoh Europe they will have been shipped with the relevant software pre-installed.
If the panels were provided by an alternative supplier they will need the software installing as explained in this article.
Logitech
These panels will download the latest software during the installation process
Installation
These instructions show you how to physically install the panels.
Next Steps
ProDVX or Qbic Devices
In order to complete the configuration you need to tell us the serial number and location of each display. In order to do this please:
1. Complete this spreadsheet to show the serial number and device of each location
2. Send the spreadsheet to [email protected] and we will arrange for the configuration of the screens to be completed.
Logitech
Once the Logitech panels have been installed, the customer will need to follow this article to complete the set up (a Ricoh installer will not have the correct permissions in RICOH Spaces to complete the configuration).