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RICOH Smart Displays - Installer Guide
RICOH Smart Displays - Installer Guide
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Written by Kiren Dosanjh-Dixon
Updated over 3 weeks ago

Introduction

This page provides a guide to Engineers (provided by Ricoh) to install customers' panels for use with RICOH Spaces.

Pre-Requisites

Network & Power

The customer needs to provide Power over Ethernet (PoE) connections to each location where the Room Panels are to be installed (for example, next to the door of any meeting rooms that require a display).

The customer also needs to have made some network configuration changes to allow the Room Panels to communicate properly.

Hardware

The customer will have been sent Smart Displays panels that can be used as either room panels (outside meeting rooms) or visitor management panels (in reception areas to allow visitors to sign in/out).

Software

ProDVX or Qbic Devices

If the panels were provided by Ricoh Europe they would have been shipped with the relevant software pre-installed.

If the panels were provided by an alternative supplier they will need the software installed as explained in this article.

Logitech

These panels will download the latest software during the installation process

Installation

These instructions show you how to physically install the panels.

Next Steps

ProDVX or Qbic Devices

To complete the configuration you need to tell us the serial number and location of each display. To do this please:

1. Complete this spreadsheet to show the serial number and device of each location

2. Send the spreadsheet to [email protected] and we will arrange for the configuration of the screens to be completed.

Logitech

Once the Logitech panels have been installed, the customer will need to follow this article to complete the set-up (a Ricoh installer will not have the correct permissions in RICOH Spaces to complete the configuration).

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