This guide will show you how to create, edit and manage room spaces.
How to create and edit a room
1. Head to the Organisation Settings tab.
2. Find and click on the location where you want to create a room.
3. Within the location, navigate to the Spaces section. This section displays all the spaces of the location; Desks, Linked Spaces, Lockers, Parking and Spaces.
4. Hit the Create Space button at the bottom right of your screen to create a new space.
5. Using the newly opened window, select Space, and give the space a name.
6. Hit Create Space.
7. Your space has now been created, and you can see it displayed amongst the others.
8. To finish setting up your room or edit it, find it in the list and click on its Edit button. Alternatively, use the bin icon to delete the space.
Managing your Room Space
Details
For all general information about the new desk. Its location, name,... You can even add a picture and description.
Space Details
Space Name: This will appear across the platform and integrations.
Floor: On which floor is the room located.
Zone: If the room is part of a zone, you can add this here.
Capacity: This is how many people the room can fit.
Type: This is a room space
Floor Plan ID
Description: The description will appear across the platform.
Space Enabled
The space will be shown as active on the Map.
Note: If the room is not enabled, it can't be booked.
Space Bookable
The space is bookable by users.
Use Occupancy as availability works with sensors.
By enabling "Use occupancy as availability", you will be prompted to fill in two fields; "minutes occupied before showing as booked" which is the amount of time the space has to be occupied before it is classified as occupied and "Minutes unoccupied before showing as available" which is the amount of time the space has to be empty before it is considered available.
Note: Space Bookable and use occupancy as availability cannot be toggled concurrently.
By activating 'Require Booking Approval', the room booking will be submitted, and an admin will either reject or approve it.
Space Image
Add an image that will be displayed across the platform.
Calendar
There are 3 calendar options:
O365
With this option, each room is represented by a resource mailbox in Exchange Online. RICOH Spaces uses Microsoft Graph to create, update, and cancel meetings in that mailbox.
To configure this option, add your M365 or Google Workspace calendar resource email and select the correct tenant for that resource.
Requirement: Watcher
This setting is only for M365.
Click on Create Watcher to generate a link. Once generated, no further action is required. This allows your MS Calendar and RICOH Spaces to synchronise once a meeting room booking has been processed (room accepts the booking). It will then display the booking on your personal calendar and on the Room schedule.
Note: If you are editing the room, please note that you don't need to update the watcher.
Google
Rooms/desks are created as resources in Google Calendar. Spaces uses Google Calendar API to manage events.
Rooms/desks are created as resources in Google Calendar. Spaces uses Google Calendar API to manage events.
RICOH Spaces [Coming Soon]
With this option, RICOH Spaces keeps booking data entirely inside its own platform. No external room mailbox is created.
Use Case:
Organisations with strict InfoSec controls
Hybrid estates (O365 + Google)
Environments dependent on sensor‑driven features (auto‑release, AI optimisation)
Note: If you select this option, recurring bookings will be impacted. Services (layout, catering, equipment) won't be able to be attached to the event, and the series cannot be edited. An occurrence or the whole series can be deleted.
IoT and auto cancellation are currently not supported with this option
Comparison of Calendar Options
| Spaces Native | Microsoft 365 | Google Workspace |
Booking speed | ⚡ Instant | Graph API latency | Calendar API latency |
Appears in the user diary | No | Automatic | Automatic |
OAuth / mailbox consent | None | Required | Required |
API quota risk | None | Yes | Yes |
Outlook/Gmail booking | No | Yes | Yes |
Feature agility | Highest | Medium | Medium |
Mixed‑estate parity | Yes | No (O365 only) | No (Google only) |
Features |
| All | All |
Amenities
Let users know about all the amenities available.
This is a pre-defined list; simply tick the amenities available.
Assigned To
Select the users who have access to this meeting room.
You can assign it to users and groups.
Note that on days users are not assigned to the room, anyone could request the room.
Booking Slots
This is not available for rooms.
Layouts
Can the room have different layouts? Add them and set up and reset times for each layout.
IoT
You can add sensors, which will then provide information about the occupancy of the room.
💡 Don't forget to hit Save when you have finished editing your space.