This article covers the network configuration requirements for RICOH Smart Displays.

RICOH Spaces allows the configuration of Smart Displays. When configuring a Smart Display we recommend using a device that is managed using our Mobile Device Management tool (MDM). This provides extra functionality such as Super Kiosks, remote app updates, remote restarts, and advanced support.

Both the RICOH Smart Display application and MDM have network requirements which are outlined below:

Whitelisted URLs

There are a number of domains that RICOH Spaces interact with to provide you the best experience. For RICOH Spaces it is necessary to whitelist all the domains as explained in this article. RICOH Smart Displays requires a couple more, these are:

• https://ricoh.vxl.net
• *.splashtop.com
• *.api.splashtop.eu
• *.relay.splashtop.com
• splashtop.com
• *.googleapis.com/
• https://ricoh-smart-spaces.firebaseio.com
• *.ricoh-smart-spaces.appspot.com
• *.ricohspaces.app
• *.ingest.sentry.io
• api-iam.intercom.io

You can test this whitelisting by browsing to this site using the browser on any Smart Display.

https://www.splashtop.com/check

Open Ports

The MDM server requires specific ports to be opened to allow the communication between the MDM Agent and the MDM Server this port is: