This is a guide that provides all the information required for your IT team to set up your firewall in order to allow software updates for CollabOS.
Protocol | Ports | Destination / FQDN | Usage of the endpoint | Is it needed for device functionality |
HTTPS | 443 | updates.vc.logitech.com | Device updates service domain | Mandatory for Zoom Rooms, Go To Meetings, RingCentral, Pexip, Tencent appliance mode devices to update to the latest release.
Recommended but optional for Microsoft Teams Rooms on Android. |
HTTPS | 443 | releasenotes.vc.logitech.com | Release note for device updates | Recommended, but no optional. |
HTTPS | 443 | svcs.vc.logitech.com | Release note for device updates | Recommended, but no optional. |
HTTP, HTTPS | 80, 443 | ping.vc.logitech.com | Ping server | Recommended, but no optional. |
SNTP/UDP | 123 | time.android.com | Default time server used | Optional. Devices can be configured to use custom NTP servers. |
MQTT/TCP | 443, (8883 for SOCKS proxy) | a3fejkt9utwjk2-ats.iot.us-west-2.amazonaws.com
raiden.iot.us-west-2.vc.logitech.com | Sync servers | Only mandatory. When devices are managed using Logitech Sync. |
For further information please see the following article: https://prosupport.logi.com/hc/en-us/articles/4403129363991