We are starting off the new year with new updates. Find them all below
Resolution Time and Admin statistic report
This brand new report provides you with metrics related to your Issue Management Module. With the help of this report, you can:
Identify how quickly issues are being resolved, highlighting areas where processes may need to be streamlined.
Have a snapshot of the current workload and how long issues have been pending.
Have insights into which types of issues or priorities are taking longer to resolve.
Understand how frequently and how quickly issues are cancelled or resolved by users, helping to address potential lack of knowledge around easy resolutions/non-issues.
Have insights into individual workloads and performance
Find out more here.
New Smart Displays version
Enjoy the latest features of RICOH Spaces for Smart Displays by updating your RICOH Smart Displays app to the latest version.
Find out more here.
New Mobile app version
Enjoy the best of RICOH Spaces by updating your RICOH Spaces mobile app to the latest version.
Find out more here.
