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Connecting a Printer to a Device
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Written by Kiren Dosanjh-Dixon
Updated over 7 months ago

In this article, let us show you how you can connect your printers to your devices.

What printers can you use?

You can silently print from iPad & Android Panels using a Brother QL-820NWB printer.

Note: We support two paper sizes: 54mm and 62mm

Note: On the printer set-up, wifi is preferred if there are multiple printer devices present and Bluetooth is preferred if there is only one printer device.

  1. Connect the Printer to the panel via wifi or Bluetooth

  2. Within the RICOH Smart Displays app on your panel device, select Settings.

  3. Once in settings select Printer Settings

  4. In printer settings, you will see several options

    A screenshot of a computer

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  • Printer Mode

    • Any – Select this option if you have only one printer.

    • Priority - If you have more than one printer and want to prioritise a printer but are happy if it prints to another.

    • Only – If you have multiple printers and want to select only one specific printer.

    • None – No printing at all.

  • Printers
    Will display a list of printers which are currently connected. You will also be able to do a test print.

  • Printer Label Type

Select the label type which is currently loaded into the printer.

5. Once configured select Done!

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