There are a number of pre-requisites before you can configure your Visitor Display panel. They are detailed in this article.

This article talks through the steps for configuring a brand new Visitor Display.

RICOH Spaces allows companies to manage ‘messaging’ for visitors entering and leaving their office locations.

In order to use your panels, you need to pair them with RICOH Spaces. This way the RICOH Spaces app can synchronise and display the correct visitor information on the panels and vice-versa.

In the RICOH Spaces Web app:

1. Navigate to the Organisation Settings tab .

2. Click on the location where you want to register visitors.

3. Head to the Screens section and click on Create Screen.

4. In the newly opened window, notice the location code and enter it on the panel.

Tip: Pay particular attention to ensure you do not mix up I (capital "i") with l (lower case "L"), or "O" (capital "o") with 0 (zero).

5. Press Next on the panel.

6. The panel will now display a pairing code you need to enter in the web app. 

7. Once the pairing code is entered on the web app, fill in the "Title" field with a name to distinguish the panel (eg "Visitor Panel") and hit Next. 

8. Once you have done that you will then be presented with the below screen, providing you with options for screen types

Select Visitor and Add Screen

9. Click Save

10. Finally, on the Smart Display panel click "I have entered the pairing code" :

13. Congratulations, you have now set up your Visitor Display panel!

Note: In the panel settings, you can select Dark/Light mode.

Once you have paired your room panels with RICOH Spaces, head to your Organisation Settings, select the location and then head to Visitor Management to customise your visitor panels. Find an article to help you, here.