In this guide, we will show you how to retrieve logs from Splashtop Business App which is installed on our panels and how to send them via the app itself to Splashtop.

This can be done by remotely as well as by the end-user themselves (Once we provide them with access to the panel).

1. Click Help on the top toolbar.

2. Select Send Debug Log.

3. On the prompt that appears, click Send.

4. After the log has finished sending, please include the upload number in the ticket so our support team can locate the debug log.