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Visitor Overview Report

Theodora Astepho avatar
Written by Theodora Astepho
Updated over a week ago

The Visitors Report gives you key information about your visitor management process. This guide will help you navigate through the data gathered so you can make informed decisions and leave the best impressions on your guests.

Filters

  • Calendar Date: Select a rolling period or a fixed set of dates.

  • Location Name

  • Host Full Name

  • Visitor Records

Metrics

  • Total Visits

    In comparison with last quarter

The number of visits you have had during your selected period.

This metric provides insight into the percentage in which the utilisation has grown or declined. For example, if it was 50 last month and it is 100 this month, it has grown by 100% vs the previous period (not 50%)

  • Daily Passes Issues

Visitors will have to complete a daily pass if enabled. It takes the form of a form that users have to fill in before being allowed on-site. This metric tells you how many daily passes have been issued during your selected period.

  • Average Visit Duration (Hours)

A number in hours. It starts when the visitor is on-site and checks in and ends when the visitor checks out.

  • Number of Visitor Records Created

The number of email addresses you have added to your address book.

  • Visitor frequency by Day of Week

Count of visitors for each day of the week, including weekends.

  • How far in advance are visits booked?

Are all your visits expected? Do you plan them well in advance? This chart answers those questions.

  • Count of Visitors Trend

This graph displays the number of visitors per date for a better overview of the peak dates.

  • Top Visits by Company

You can see which companies visit you the most frequently, how many visits they have done, how many people have been visiting and finally the average number of visits per visitor.

  • Most Frequent Visitors

Displays the names of the most frequent visitors. It also includes their emails, company and the number of visits.

  • Most Frequent Host

Should no host have been designated, this will count as unknown.

  • Visitor Sign-In Method

How are visitors signing in? This easy-to-read chart tells you whether an admin has been signing them in or if they have registered themselves.

  • What spaces are visitors assigned?

Displays the names of the spaces you have been assigning to your visitors.

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