The services report provides you with key highlights of the usage of your available services.
Filters
Location Name
Space Name
Cost Centre
Requested by Name
Date: Select a rolling period or a fixed set of dates.
Metrics
Total Services Approved
This is the total of services admins have approved during the selected period. At the bottom of the metric, you can see how much this metric represents compared to the total of services that have been requested.
Total Service Requests by Day of the Week
This graph highlights the count of requests by day of the week. It also breaks down the count of requests by categories for better visualisation.
Who is requesting the most services?
This chart displays requester names as well as information related to their request/s. You can easily sort the data to see who is requesting services the most, and how many of those have been rejected or accepted.
Which space has the most service requests?
This table displays all space names for your selected filters. You can see the count of service requests for all spaces.
Which space has the most Approved requests?
Displaying the space names and count of service requests, you can see which spaces have had the most approved requests.
Service Status Breakdown
This chart presents you with a breakdown of services status: cancelled, requested, approved, and rejected.
- Cancelled services are services that have been cancelled by users (e.g. not needed anymore).
- Rejected services are services that have been submitted but rejected by an admin.
- Requested services are services that have not been processed yet.
- Approved requests are services that have been submitted and accepted by an admin.
Most popular Service Type
This chart shows you the breakdown of the services requested. Which services are the most popular? In this example, we can see catering comes first, followed by booking (room approvals), layout and equipment.
What is the most popular time of day for services?
This graph allows you a clear visualisation of the peak times for services (when the services are requested). This can help you foresee demands and prepare for peak hours ahead of time.
Service Request List
This table contains all the service request information: request number, full name, email, requested time, due date, status, job category, location name, space name, cost of services and count of job items.
Rooms Approval List
This table focuses on the room approval requests. You can find the request number, full name, email, requested time, due date, status, job category, location name, space name, request status and cost of services.
