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V2 Migration
End User Panel Migration Experience
End User Panel Migration Experience
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Written by Kiren Dosanjh-Dixon
Updated over a week ago

Thanks for your patience in the delivery of RICOH Spaces V2 Smart Display. The displays are built on our expert-driven architecture for performance and reliability. This enhanced user experience comes in pair with an updated Smart Display app available on the Google Store.

Room Display for RICOH Spaces V2 is a top priority for the team and is the first type of panels to be migrated to V2. For more information, please see our support article here.
Below are migration’s room panels steps and the screens users will see post-migration.

Before & during the migration


All room panels will have to be updated as part of the transfer to the new platform.
Our internal team will monitor, manage and configure the rollout of new software.
The RICOH Spaces team are responsible for completing the software upgrade on your Room Panels, however, we ask that you ensure that all panels are all online ahead of your migration day.

After the migration


Following the deployment, all screens will necessitate a new connection process.
Ricoh-managed devices shall have their Smart Displays application installed by their Ricoh-managed service team.
Step-by-step guides are available to help you with the pairing process of panels. Administrators can easily carry out this task and once configured, panels can be used as usual. The room bookings for the day will synchronise and be displayed on the correct panels.

Download the Smart Displays App

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