As the flowers have been blooming through the month of April so has RICOH Spaces. 🌸
Our fantastic development team have been dedicated to resolving some of the niggles 🪲 you have been facing.
Shout outs 🎤
Before we get into the detail of what we're bringing you this month, we'd love to give a shoutout to our specialist development team who are working hard behind the scenes to bring a new and improved RICOH Spaces every month:
Feature 🗝
Service request report 🍽
Within the insight page of RICOH Spaces, we have introduced the ability to view details about service requests. Head over to Insights, Location Insights and Request Overview to see a detailed breakdown of:
Types of services being requested
Who is making the most requests
Which cost centre is the most used
And much more! If you have access to insights, log in and check out this great new feature!
Bug fixes 🪲
Web - Desk Booking - If you have more than 10 groups assigned to a desk it allows the desk to be booked more than once (Customer-specific)
Web - Slot Booking - Some desks are shown as available even when booked
Web - Groups - The list order is incorrect (Customer-specific)
Web - Desk Booking - The time of desk booking in the calendar is incorrect (Customer-specific)
Web - Policies - Aligning booking slot policies between old and new navigation
Web - Room Bookings - When a location has both Auto Cancel Meetings and Cancel Empty Meeting Rooms (sensor required) enabled, it has been observed that the meeting host will receive duplicate notifications and emails.
Web - Schedule - When a user books a meeting within a slot on the schedule, they have the ability to select "All day" which overlaps other meetings already booked.
Web - Booking notification - Desk booking confirmation not received (Customer-specific)
Web - Floorplan - Disappearing Floorplan (Customer-specific)
Web - Groups - Assigning groups from the Floorplan and Space Search improvement
Web - Insights - Car parking Floorplan not appearing (Customer-specific)
Web - Check-in policy - Auto cancellation policy re-applied after user checks in and then out of a desk (Customer-specific)
Web - Floorplan - Availability colour on desks not showing correctly on AM/PM slots
Web - Layout request - "Show rejected" layout request toggle does not always work
Web - Room booking - Attendee status not refreshed in room booking invite when pre-booked (Customer-specific)
Web - Room booking - Room Availability status does not reflect actual room availability (Customer-specific)
Web - Schedule - Duplicated "Busy until" message on the schedule
Web - Schedule - When a meeting room is busy the time it is busy until is not being shown
Web - Policy - Room Booking not cancelling according to policy time set (Customer-specific)
Web - Insights - The list of zones displayed on the Live Location report under Insights does not match the actual list of zones displayed under location admin
Web - Floorplan - Username displayed incorrectly on the Floorplan (Customer-specific)
Web - Notifications - No notifications being received when layout requests or status changes
Web - Layouts - Loading loop when opening layout requests when no layout requests are submitted
Web - Notifications - Emails are showing the wrong time for the cancelled bookings
Web - Space search - Filters not working as expected (Customer-specific)
Web - Zone - Improvements to adding desks to groups (Customer-specific)
Web - Visitors - Page unresponsive pop up appearing when on the visitor's page (Customer-specific)
Web - Layouts - UI improvements
Web - Notifications - Incorrect time shown on booking slot cancellation
Additional resources
Links to detailed blog posts, video tutorials, or documents about new features or enhancements can be found here