This article talks through the steps for configuring a brand new visitor display
RICOH Spaces allows companies to manage ‘messaging’ for visitors entering and leaving their office locations.
Installing the app
The first thing to do is to install the RICOH Spaces visitor application, this can be done by simply downloading the file from this link, uploading it onto the panel using a USB stick and selecting it from the panel.
Note: you might be given a warning about installing from third-party installers. This is normal, accept it and continue until the process is complete.
Configuring the panel
Once the app is installed on the Panel it's time to configure it. Open the RICOH Spaces web application and Navigate from the Homepage to the down arrow icon, and view ‘More’ options. From this box select ‘Visitors’.
If you are unable to view the ‘Visitors’ Icon, you probably do not have access privileges and should ask the location admin to give you the Visitor Admin role.
Once inside the visitor management area, you can begin to configure the visitor panel. Start by clicking the Configure Sign in button on the top bar.
From the Visitor Page , you will see a Configure Sign In - Icon.
Select this icon, to bring up the Visitor questions. When you enable any parameter here, these are set everywhere a visitor is registered for the building including.
- Sign-in panel
- Pre-booking from admin
- Pre-booking from homepage
- Pre-booking from a new event
From this area, you can configure how your visitor sign-in will work.
You will get taken to a page that allows you to configure what information gets captured for the visitor and also what notifications get sent out by the RICOH Spaces solution.
Once enabled the HOST of the booking will receive Email notification that the Visitor has arrived.
There are also further default fields that can be enabled and then made mandatory by setting the Make Required Box active.
Any visitor to your location will then be asked to complete the Mandatory fields enabled.
Important: All updates here will apply Immediately, anywhere visitors can be registered. Turning off any one of the questions will mean it will no longer show.
You can configure how your sign-in displays look by heading to the Design tab.
Navigate from the homepage to the drop-down arrow, and select MORE Options. The Visitor area can be found in the pop-up box here.
From the Visitor Area, you will see a Configure Sign In - Icon.
Select this icon, to bring up the Visitor Sign-in Fields and then select the Design Tab from the top bar.
From here you design how your Visitor Page will appear on the selected Panel / Display.
From this page, will configure how the Panel / Display will present itself to any Visitor.
This can include Welcome messages, Your Company Logo, and preferred background colour. A sample is provided below.
Once you have made your changes, click Save to implement your changes.
Your display is now ready to start receiving visitors.
You will now want to put visitor sign-in screens (Panel / Display) in your building. You can do this by heading to the screens tab and using the add screen button.
Here you'll be asked for a pairing code that is displayed on your device running the RICOH Spaces - Smart Displays application. Once you pair successfully the display will show your design and be ready for visitors to start signing in.
Please see the help guide on ‘Visitor Display Configuration’ for more information.
Remember, if you want to change the configuration at any point to go back to the design and fields tabs but don't forget, this will change - for all the paired devices in the screens list.