O365 Integration with Enterprise App

Here's how to install the RICOH Spaces syncing app onto your Office 365 account, which will allow you to connect room calendars to RICOH Spaces.

1) Connecting your O365 Calendars

From the Homepage, click on the down arrow icon, to expand the ‘More’ view. This will display options including ‘Integrations’, that once selected, will show the Featured Integrations and all Integrations.

Click on the Office365 Icon to see any connected accounts, and the ability to ‘Add new account’.

2) New Account

Name - this can be anything you want for your own reference

Tenant - this must be the unique ID that Microsoft provides

Once you've entered your desired name and tenant information, you need to use your Global admin account to approve the application.

Authenticate O365

Top Tip! 💡

If you receive a 'sorry, but we're having trouble signing you in' message, it means your account is not a Global Admin. You need to log in using a different account or ask for elevated permissions on your account for installation.

How does it work

This will install a domain-level Enterprise App that has permission to manage room resources within your account; please read this article for full security information.

RICOH Spaces will be enabled for your entire organisation, so you need a global administrator to complete this step. If you'd like to understand more about why a Global Admin is needed, Microsoft has an explanation for this requirement.

RICOH Spaces will ask for permission to access calendar information to sync events. Accept permissions to proceed.

Why does this ask for full access to all Mailboxes? 🤔

RICOH Spaces uses an authentication method called OAuth to install the app onto your Office 365 account securely. OAuth is a way for apps to request particular rights for your account. For Office 365/EWS, Microsoft requires that all OAuth apps request mailbox permission for EWS APIs. Once installed, the app only interacts with your calendars.

You can now pair calendars managed by this account to your spaces. You can confirm by seeing if RICOH Spaces is visible from your domain's app overview: http://myapps.microsoft.com.