Parking Usage Report
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Written by Kiren Dosanjh
Updated over a week ago

Using your feedback, We have completely revamped the RICOH Spaces Insight tab to provide you with a handy panel of graphs and tables. Have you ever wondered what's your employees' favourite parking? Do you need more parking? Find out today. Parking Insights is now available for you to explore!

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At the top of each report, you will see the available filters:

  • Date - Choose a predefined filter such as "last 90 days" or choose your custom start and end date

  • Location Filter - You can add one or more locations and the report will provide all the data relating to your choice. This is a core filter and as such how all other filters act will depend on the selection here. For example, the "Floor Filter" will only show the floors available for the Locations you have chosen, not all.

  • Floor Name - Filter by one or more floors in a location

  • Zone Name - Filter by one or more zones in a location

  • Parking Space Name - Filter by one or more parking in a location

  • Employee Domain - Do you want to filter the data by all employees with a certain domain? For example "ricoh.co.uk"

  • Group Name - Filter by one or more groups in a location

  • Full Name - Filter the report by one or more specific people

Please note that whenever you change the filters you must select "Update" for the report to refresh.

The Insights provide you with a handful amount of tables and graphs:

Trend graphs will present differently based on if you’ve chosen to filter by a whole year (the graph will show all 12 months at an appropriate level) vs if you've filtered by a week (whereby it may spread the data out and show you each individual day).

Most chart types can be hovered over to see extra information on the data.

On charts where there are multiple layers of data labeled, for example, "floors", you can click on each label to turn it on or off, showing only the data you are interested in for that occasion.

Key Metrics of the Parking Utilisation Report

Parking Utilisation Overview

  • Utilisation

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Utilisation takes into account the time your parking is available for, and what percentage of that time it has been booked for. For example, if a parking is available 8 hours in a day, and has been booked for the day, it is 100% utilised.

Comparison to previous period

This metric provides insight into the percentage in which the utilisation has grown or declined. For example, if it was 10% last month and its 15% this month, it has grown by 50% vs previous period (not 5%)

  • Total Bookings

The total amount of bookings which have been made during your selected period.

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  • Average Bookable Parking Spaces

This metric provides you with an average number of parking spaces which are bookable.

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  • Parking Usage

This metric tells you what percentage of your overall parking availability has been used in ANY capacity, not taking "time booked" into account. For example, if you have 10 parking, and 5 have been booked all day, that is still 50% overall parking usage.

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  • Employee Booking Stats

This chart lists all your employees, the number of bookings they have made during the selected period as well as the number ofparking bookings that have been cancelled. Using those two statistics, the reports give you a cancellation rate percentage (%).

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  • Booking Stas by Group

This chart is similar to the Employee Booking Stats chart but provides you with stats by groups ( and not employees).

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  • Parking Bookings by Day of Week

This graph displays the busiest days for your parking. In this example, Wednesday is the busiest day followed by Thursday.

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  • Total Bookings by Parking Space

This graph displays the top 10 of your most popular parking spaces(most bookings).

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  • How far in advance are users booking?

This graph helps you understand when are your users booking parking spaces.

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  • Most Popular Amenities

This graph shows you the most popular amenities. It gives you an indication of which amenities you might need more or less of.

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  • Utilisation Trend by Floor

In this graph, each one of your floors has been attributed a colour. The most utilised floors will have the highest peaks.

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Parking Space Cancellation overview

  • Cancellation Rate

The cancellation rate takes into account the total amount of bookings made which have been cancelled.

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  • Cancelled Bookings

This number gives you the number of bookings that have been cancelled.

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  • Average Cancellations Per Day

This number gives you an average of the number of cancellations per day. Here, there are 62 cancellations per day on average.

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  • Percentage of non-utilised cancellations

How many of the bookings which get cancelled go on to be re-utilised by the business? How much of an impact is cancellations therefore having on your utilisation, and is it a key problem to solve for you? For example, if this % is low, it means that people are cancelling with enough time, or that your spaces are in demand enough for them to go on to be utilised anyway.

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  • When are bookings being cancelled?

In this graph, you can easily see when the bookings are cancelled. In this example, we can see that 49% of bookings are cancelled on the day.

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  • Parking Space cancellation reason

This graph shows the reason for the cancellation. In this example, all bookings that have been cancelled have been cancelled by the user but it could also be by auto-cancellations policy.

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  • Cancellation Rate Trend

In this graph, you can see the cancellation rate trend. Are there periods when more cancellations happen?

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  • Cancelled Bookings by Parking Spaces

Are some parking spaces more often cancelled than others? This graph will help you answer this question.

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  • Booking list

This large table of data provides all the key areas you might want to know on a per booking basis. This provides the option for you to download this data into CSV format by hovering over the tile, using the three dots and selecting "download data".

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