The new version of RICOH Spaces has been built from the ground up to provide you with an enhanced experience and further functionalities. Detailed below are the steps of migration specifically related to the mobile application.
Before the migration
On the migration date agreed, all your data will be transferred.
During this time, all apps, including the mobile application will be down.
Whilst the mobile application is inaccessible, you will be unable from making any new bookings on RICOH Spaces. Nevertheless, meetings can be booked during this time via your Office 365 or Google Workplace and will be synched once the transfer is finished. Your meetings will therefore appear as usual in the new mobile application.
We thank you for your understanding and we apologize for any inconvenience this may cause.
After the migration
Once the migration is done and you open your mobile application, a dialog box will appear. This will give you instructions about how to download the new version of the RICOH Spaces mobile application.
After the application has been downloaded, you will be able to log in using your credentials.
Further help:
We will continue to keep our customers updated throughout all stages of the process. If you have any questions please feel free to contact us.