Room Panel Migration
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Written by Kiren Dosanjh
Updated over a week ago

In this article, we will detail the room panel migration plan.

During the migration

  • All room panels will have to be updated as part of the transfer to the new platform.

  • During the migration, our internal team will monitor, manage and configure the rollout of new software.

After the migration

  • Following the deployment, all screens will necessitate a new connection process.

  • Our team will collaborate with the locations' administrators to seamlessly pair all screens.

  • The step-by-step guide below explains the pairing process of panels. Administrators can easily carry out this task and once configured, panels can be used as usual. The room bookings for the day will synchronise and be displayed on the correct panels.

Guide to configuring panels:

Note: You'll be required to be a screen admin or higher to access this functionality.

Using the RICOH Spaces web application, head to your Organisation Settings. Select the location within which you want to update the room panels.

Navigate to the Screens tab where all your screens for that location are displayed.

Screenshot_2022-11-22_at_13.49.22.png

At the top right of your screen, you will be able to click and reveal your location code. Make a good note of it.

Screenshot_2022-11-22_at_13.49.05.png

On your Room Panel, this is what you should see:

Pairing_Screen.png

You may select a Region to begin. The region should match your use of RICOH Spaces mobile and web.

RICOH Spaces Mobile Region

Smart Display Region

RICOH Spaces Web Region

Europe

Europe

Australia

Australia

United States

United States

Enter the location code from the previous step and hit Next.

Pairing_Screen__1_.png

This will generate a pairing code that you'll need to enter on the web application.

Pairing_Screen__2_.png

On the web app, you will have to create a new screen using the Create Screen button. A window will appear.

Enter the Pairing Code displayed on your panel, in this example it would be '219082'.

Give it a title. We would recommend giving it a memorable title like the name of the meeting room.

Screenshot_2022-11-23_at_15.12.35.png

Click Next and follow the instructions on the screen.

If the screen does not automatically update select the Settings (cog) icon on the screen and then select "refresh configuration".

Further help:

We will continue to keep our customers updated throughout all stages of the process. If you have any questions please feel free to contact us.

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