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Network Allowlist for RICOH Room Display

Updated over a week ago

RICOH Spaces Room Displays communicate securely with RICOH Spaces cloud services using outbound HTTPS and WebSocket connections. Once a session is established, data flows both ways within that same channel. No inbound firewall rules or open ports are required.

Domain / Service

Port

Protocol

Direction

Purpose

eu-api.ricohspaces.app

443

HTTPS

Outbound (stateful)

RICOH Spaces API access (Europe)

au-api.ricohspaces.app

443

HTTPS

Outbound (stateful)

RICOH Spaces API access (Australia)

us-api.ricohspaces.app

443

HTTPS

Outbound (stateful)

RICOH Spaces API access (United States)

eu-websocket.ricohspaces.app

80

WebSocket

Outbound (persistent)

Real-time room data (Europe)

au-websocket.ricohspaces.app

80

WebSocket

Outbound (persistent)

Real-time room data (Australia)

us-websocket.ricohspaces.app

80

WebSocket

Outbound (persistent)

Real-time room data (United States)

cdn-eu.ricohspaces.app

443

HTTPS

Outbound (stateful)

Voice notification audio (Europe)

cdn-au.ricohspaces.app

443

HTTPS

Outbound (stateful)

Voice notification audio (Australia)

cdn-us.ricohspaces.app

443

HTTPS

Outbound (stateful)

Voice notification audio (United States)

support.ricohspaces.app

443

HTTPS

Outbound (stateful)

In-app support page

heapanalytics.com

443

HTTPS

Outbound (stateful)

Product analytics

c.us.heap-api.com

443

HTTPS

Outbound (stateful)

Product analytics

cdn.us.heap-api.com

443

HTTPS

Outbound (stateful)

Product analytics

Radix MDM Allowlist

To allow the remote management of your panels through Radix, the following is recommended to be added to your network allowlist.

Domain / Service

Port

Protocol

Direction

Purpose

*.glbth.com, *.visomdm.com, *.atvmanager.com

443

HTTPS

Outbound (stateful)

Radix Viso MDM communication

mtalk.google.com

5228–5230

TCP

Outbound

Google FCM push notifications

mdm-packages.s3.eu-central-1.amazonaws.com

443

HTTPS

Outbound

Radix package storage

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